The JDK Professional Services Managed IT Services program provides affordable technology management, protection and support to growing businesses. Utilizing our unique framework for providing technology protection, JDK Professional Services provides a range of proactive services to keep your computer systems up and running and your people and business productive.
Corporate technology has become a gateway for attacks that can decrease productivity and overall network performance. JDK Professional Services offers comprehensive solutions, using best-of-breed and top-rated virus/spyware/malware detection and prevention technologies. Our solution proactively protects your business from in-coming malicious attacks.
Proactive IT Managed Support Service
Comprehensive, Proven Security Protection
Maintain Network Devices – Firewall, Routers, and Switches
24x7x365 Server/Desktop/Laptop Email Flow, Network,, and ISP Monitoring and Alerts
Production Server Data Security Solution (Business Continuity Insurance)
Unlimited Problem Resolution via Remote Access and Phone Support
Automated Maintenance: i.e Server and Workstation Storage Cleanups and Defragmentation – This means systems run faster!
Top-Rated Antivirus/Spyware/Malware Service – Low Performance Impact and Automatic Removal
Use of Our Remote Access Tools – Means Your Ability to Work Virtually
System Wide Microsoft Operating System and Software Application Security Patch Management
Effective Help Desk Services – Means No Waiting for Support via E-mail, Phone and Chat!
Unlimited Best Practices IT Consulting
Hardware & Software Inventory
Risk Assessment Report/Recommendations
System User, Profile, Policy, & Group Management
Resources, Virus Definitions, Core Server Services, Restart as Necessary
Remediation of Desktop/Server Issues & Failures
Software License Reporting
Client Network Configuration Management
Disk Space, Partition and Usage Management
Support of Windows Mobile, Blackberry, Apple & Android Devices (Email Server based synchronization only – Support for mobile devices is not included)
3rd Party Vendor Coordination
