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JDK provides IT Services to proactively prevent downtime and security breaches. We do this with 24/7 maintenance and monitoring of your computers, servers and systems. The results are maximized employee productivity and problem resolution before the issue disrupts your environment.

The JDK Professional Services Managed IT Services program provides affordable technology management, protection and support to growing businesses. Utilizing our unique framework for providing technology protection, JDK Professional Services provides a range of proactive services to keep your computer systems up and running and your people and business productive.

 

Corporate technology has become a gateway for attacks that can decrease productivity and overall network performance. JDK Professional Services offers comprehensive solutions, using best-of-breed and top-rated virus/spyware/malware detection and prevention technologies. Our solution proactively protects your business from in-coming malicious attacks.

Proactive IT Managed Support Service

Comprehensive, Proven Security Protection

Maintain Network Devices – Firewall, Routers, and Switches

24x7x365 Server/Desktop/Laptop Email Flow, Network,, and ISP Monitoring and Alerts

Production Server Data Security Solution (Business Continuity Insurance)

Unlimited Problem Resolution via Remote Access and Phone Support

Automated Maintenance: i.e Server and Workstation Storage Cleanups and Defragmentation – This means systems run faster!

Top-Rated Antivirus/Spyware/Malware Service – Low Performance Impact and Automatic Removal

Use of Our Remote Access Tools – Means Your Ability to Work Virtually

System Wide Microsoft Operating System and Software Application Security Patch Management

Effective Help Desk Services – Means No Waiting for Support via E-mail, Phone and Chat!

Unlimited Best Practices IT Consulting

Network Documentation

Hardware & Software Inventory

Risk Assessment Report/Recommendations

System User, Profile, Policy, & Group Management

Administrative Scripting

Resources, Virus Definitions, Core Server Services, Restart as Necessary

Remediation of Desktop/Server Issues & Failures

User Account Management

Software License Reporting

Client Network Configuration Management

Disk Space, Partition and Usage Management

Software Deployment

Support of Windows Mobile, Blackberry, Apple & Android Devices (Email Server based synchronization only – Support for mobile devices is not included)

3rd Party Vendor Coordination

Smarter Ways To Manage Your Technology – Stop Wasting Time and Money.

You don’t have time to become an IT expert. You have a business to run. Our Managed IT Services take care of the technology so you can focus on your business.